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OVERVIEW
The rules for work are changing and people are being judged by
a new yardstick; not just how smart we are, but how we handle ourselves
and others. Research and analysis done by dozens of experts with
hundreds of organizations conclude that Emotional
Iintelligence makes up the greater part of ingredients for
excellence on the job, especially for leaders. Organizations that
encourage emotional intelligence foster effectiveness, productivity,
maximize group intelligence and individual talents, adding measurably
to their bottom line.
During this highly interactive workshop, participants will build
a strong foundation in the five core competencies of Emotional Intelligence,
which include:
- Self-Awareness - self-confidence, accurate self-assessment and
emotional
self-awareness
- Self-Management - emotional self-control, transparency and adaptability
- Motivation - initiative and optimism
- Empathy - sensing others' emotions, understanding their perspective,
and taking an active interest in their concerns
- Social Skills - organizational awareness, influence, developing
others, change catalyst, and teamwork
OUTCOMES
At the end of this course, the participants will have:
- An excellent framework for identifying what is meant by "people
skills" and an understanding of emotional intelligence
- New skills to help them manage their emotions appropriately
- Increased capacity to motivate themselves and others
- An ability to make their emotions work for them in order to
produce the results they want
- Greater aptitude for understanding and applying the power of
emotion in their life
- A sound foundation for improving and building upon their emotional
intelligence competencies
SUMMARY
In an increasingly complex and competitive world, the "hard case"
for soft skills in business is about performance competencies that
get lasting positive results. Cognitive intelligence and technical
ability are no longer the preeminent path to competitive advantage.
Emotional intelligence in individuals, teams and organizations is
what is paving the way to breakthrough success in today's business
environment.
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