OVERVIEW

The rules for work are changing and people are being judged by a new yardstick; not just how smart we are, but how we handle ourselves and others. Research and analysis done by dozens of experts with hundreds of organizations conclude that Emotional Iintelligence makes up the greater part of ingredients for excellence on the job, especially for leaders. Organizations that encourage emotional intelligence foster effectiveness, productivity, maximize group intelligence and individual talents, adding measurably to their bottom line.

During this highly interactive workshop, participants will build a strong foundation in the five core competencies of Emotional Intelligence, which include:

  • Self-Awareness – self-confidence, accurate self-assessment and emotional
    self-awareness
  • Self-Management – emotional self-control, transparency and adaptability
  • Motivation – initiative and optimism
  • Empathy – sensing others’ emotions, understanding their perspective, and taking an active interest in their concerns
  • Social Skills – organizational awareness, influence, developing others, change catalyst, and teamwork

OUTCOMES

At the end of this course, the participants will have:

  • An excellent framework for identifying what is meant by “people skills” and an understanding of emotional intelligence
  • New skills to help them manage their emotions appropriately
  • Increased capacity to motivate themselves and others
  • An ability to make their emotions work for them in order to produce the results they want
  • Greater aptitude for understanding and applying the power of emotion in their life
  • A sound foundation for improving and building upon their emotional intelligence competencies

SUMMARY

In an increasingly complex and competitive world, the “hard case” for soft skills in business is about performance competencies that get lasting positive results. Cognitive intelligence and technical ability are no longer the preeminent path to competitive advantage. Emotional intelligence in individuals, teams and organizations is what is paving the way to breakthrough success in today’s business environment.